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How to Export Logs from a ZKTeco KF460 to a USB storage device
To export logs from a ZKTeco KF460 to a USB storage device and then to the clocking system please carefully …
How to Do a Bulk Upload of Employee Documents into Jarrison Time
This article looks at how upload multiple documents for one or many employees in Jarrison Time. This feature works by …
How to install the Jarrison Time Amatec interface
This article provides a guide for installing the Amatec interface. This interface is required for communication between Jarrison Time and …
How to configure a Sigma Lite to open a door or turnstile
These steps will show how to enable the relay of a Sigma Lite for use with a door or turnstile. …
How to configure an IP address for a Sigma device
The steps below can be used to configure an IP (Internet Protocol) address for Morpho Sigma Lite / Plus / …
Troubleshooting Printing failing due to access denied
This can be a result of Windows account permissions. To set permissions follow the below steps: 1) Press Windows key …
FAQs
Yes, Jarrison Time has a feature called the Day Schedule which can be used to assign shifts to any employee or group of employees for specific dates. It is most useful for employees who often change shifts without any set pattern.
To import a roster using information from another system, a template file will need to be prepared in the format Jarrison Time can work with.
The template can be located by browsing to this location: C:\Program Files(x86)\Jarrison Systems\Jarrison Time
The template file name is “Template for importing Day Schedule – Alternate Day Programs.csv”
The file contains instructions and an example layout. Please configure the file as needed and be sure to save the file in plain .csv format.

To import the prepared file, go to the Import option on the menu bar, and then Day Schedule.

Click Browse, and then locate the template file where you saved it. Then click Import.
If no errors are encountered the Day Schedule will be populated per the imported file.
If a device is found to be offline, please follow the below steps:
Step 1:
Please check that the device is on (has power).
Step 2:
Please check the device is has connectivity. This can be done by obtaining the IP address and then pinging the device.
To retrieve the IP address ,click on Access then Devices and select the offline device


Step 3:
Copy the IP address under Details and open the Command Prompt from Windows.
(Click Start, type “cmd”)

In the Command Prompt window, type “ping” followed by the IP address and press <Enter>

If you are unable to ping the IP successfully and receive one of the following messages, it means there could be a network-related issue and your IT department should be requested to check for any network issues:
“Request timed out”
“Destination host unreachable”
If you are able to ping the device successfully but it still shows offline in Jarrison Time, please log a query with our Support Centre by sending an email to support@jarrison.net or calling 011 462 9446.
In the Daily Details window of Jarrison Time, clockings are identified and marked by the system to display important information about the clocking. Below are explanations of what the various markings indicate.

Daily Details can be accessed via the icon on the toolbar, or from View > Daily Details
* – In the Original column indicates a deleted clocking, also marked in purple..

* – In the Active column indicates a manual clocking, also highlighted in grey.

> – This is a clocking which was clocked in the next day but allocated to this day for calculations (typically a night shift out clocking).

>> – This is a clocking which has occurred at least two days in the future but allocated to this day for calculations (only with Dynamic Days).

< – This is a clocking which was clocked in the previous day but allocated to this day for calculations (shift starting late at night for today).

This article will describe how to use an employee field to determine which employees are populating the employee list. In Jarrison Time this is known as filtering. A filter is created by selecting one or more field criteria, and then applied by loading the filter.
To create a new filter follow the below steps. In this example “Department” will be used as the filtering field.
1. Click on View from the menu bar, then Filters , or click the filter icon on the toolbar.
2. From the filter listing screen that appears, click Create to open the Create Filter window.
3. In the Field column, select Department. All existing Department options will appear in the middle block.
4. Then from the middle block select the Department(s) whose employees should be included in the filter. A tick will appear in the box and the employees matching the selection will be listed in the Employees column on the right. It is possible have multiple fields in a filter, however this example is only using Department. If other fields were needed they could be ticked now and their options selected.

5. To save the filter for future use, type a name for the new filter in the Name field at the bottom of the window, then click Save. Otherwise, you can click Use, to apply the filter once-off without saving.
6. Before saving, you can choose if the filter should be Private or Public. Private filters will only be available to the current user; public filters will be available to all users.
7. If the filter was saved it will appear in the list of filters, ready for use by selecting and clicking Load. If Use was selected without saving, the filter will already be loaded. If a filter is loaded, filter information will be shown in the status bar.

Jarrison Time has a notification feature to notify email recipients of devices going offline or coming online. The below steps describe how to set this up. Please note that the system should already be configured for SMTP in order for notification emails to be sent.
1) Go to Setup > System Configuration > Notifications tab

2) Enable the option for Notification via Email when selected devices go offline

3) Go to Access > Devices

4) Select the device/s you want to be notified of then select Online & Offline Email Notification and enter the email address the notification should go to

5) Restart the JTEngine from the computer that runs the engine

From the next time the engine pings devices (set under System Configuration > Engine tab) it will send notifications if it encounters any status change between a device being offline or online.
In Jarrison Time users can be restricted to specific adjustments via Adjustment Groups. These groups enable selected adjustments to be grouped together and assigned to users, limiting specific users to only use specific adjustments.
1) The option to use Adjustment Groups is enabled from Setup > System Configuration > Import Clockings tab.

2) Then go to User > Adjustment Groups
3) Then give it a name, and Save
4) Click Add to add a new adjustment group, and then select the adjustments which that group will be able to use

5) From User > Profiles > Permissions tab the adjustment group can be applied.

Restricted adjustments will then not be available to the user after logging in again.

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