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Welcome

Get access to your Reseller Dashboard today and explore our Knowledge Base, Downloads, Assets and Support Tickets.

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Reseller Zone

Welcome

Get access to your Reseller Dashboard today and explore our Knowledge Base, Downloads, Assets and Support Tickets.

Login to your account

Meet Michelle – Team Interviews

Join us as we embark on a journey through Michelle’s tenure at Jarrison Systems, where amidst her leadership in the Support Department, she finds solace in the tranquil embrace of nature.

Today, we have the privilege of catching up with Michelle, the visionary leader steering our support team towards unparalleled success. As she shares her insights and experiences, we uncover the heartbeat of our organization’s commitment to seamless client experiences and unwavering support.

I manage a dedicated team focused on delivering top-notch assistance to our clients.

MICHELLE | Support Manager, Jarrison Systems

How long have you worked at Jarrison Systems?

I joined the Jarrison Systems family in 2023.

In which department(s) do you work?

The support department.

What do you do best at Jarrison Systems?

At Jarrison Systems, I excel in overseeing our clients’ seamless experiences with our products by leading a skilled team. I ensure every team member is supported and growth cultivated, guaranteeing unparalleled support and prompt issue resolution for our clients.

What is your best memory of your first week at Jarrison Systems?

Definitely the warm welcome I received from my colleagues, who made me feel like part of the team right from the start.

What initially attracted you to Jarrison Systems?

The innovative approach and reputation for excellence in the industry were what initially drew me to Jarrison Systems. I was excited to be part of a company that constantly pushes boundaries and delivers exceptional solutions while still taking excellent care of their employees.

How do you foster a culture of continuous learning and improvement within the support team?

We promote continuous learning and improvement within the support team through regular training, knowledge-sharing, and professional development opportunities. Encouraging team members to share insights and ideas fosters a collaborative environment focused on growth.

What is your favorite hobby or pastime outside of work?

Outside of work, I enjoy hiking in nature reserves and capturing the beauty of landscapes through amateur android photography.

If you could switch jobs with anyone in the company for a day, who would it be and why?

If I could swap jobs for a day, I’d choose to be a software developer. Delving into the creation process of our solutions would be a thrilling experience, offering valuable insights and a deeper understanding of our products.

If you could magically acquire one new skill overnight, what would it be and why?

I’d choose to become a master chef in the kitchen. Cooking up delicious meals with finesse and creativity sounds like so much fun. Plus, who wouldn’t want to indulge in gourmet dishes made from scratch whenever the mood strikes?

Can you share a funny or memorable moment from your time leading the support team?

One standout moment while leading the support team was organizing an online Pictionary game for both on-site and remote staff. Witnessing the creative and hilarious interpretations of prompts had us all in stitches. It provided a fantastic chance to bond, laugh, and appreciate each other’s talents beyond the workplace.

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