If new employees have been added in Impro/Gallagher/etc. but they aren’t showing up in the time and attendance software there are a few conditions which may not have been met:
1) Please check if the new employees have employee numbers (per Jarrison Time/payroll) in correct fields in the external system.
2) Are T&A devices marked as such in the external system and selected in Jarrison Time?
3) Have the new employees clocked at those T&A points?