This issue will be presented as a user noting that the Device Action Monitor is displaying a message advising “Engine not Running”, however when the Engine machine is checked the Engine service is found running normally.
This Device Action Monitor message can occur as a result of misaligned computer times. To resolve the issue check time settings on all machines running JT. Set times to be the same, or request IT to automatically synchronize time via Internet service or with a domain controller on all machines.