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Reseller Zone

Welcome

Get access to your Reseller Dashboard today and explore our Knowledge Base, Downloads, Assets and Support Tickets.

Login to your account

Reseller Sign-In/Apply

Reseller Zone

Welcome

Get access to your Reseller Dashboard today and explore our Knowledge Base, Downloads, Assets and Support Tickets.

Login to your account

What can I do if clockings are not showing/importing?

If clockings are not showing or importing please follow the below steps.

Please check if the JT Engine is running by checking the icon on toolbar.

image 24

If it appears grey as above it is not running and there is no communication to devices. Please start the engine by right-clicking the icon and selecting Start Engine Service.

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The Windows Task Manager Services tab can also be used to check if the engine service is running, and stop/start as needed.

taskman

The Windows Services window can also be used to check if the engine service is running, and stop/start as needed.

serviceseng

Once the engine is started after a few minutes clockings should import automatically.

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Glossary of Terms

.Net Framework

(known as “dot net”) .Net is a software development framework for building and running applications on Windows.

Access Control

Access control refers to the restriction of people’s ability to clock on biometric devices based on location and/or time. Advanced access control includes anti-passback and zone sequencing.

Access Groups

Access Groups in Jarrison Time are combinations of Devices and Time Zones, used to determine on which devices and at which times members of the Access Groups may clock. Access Groups also facilitate restrictions based on too much or too little clocking in specified time-frames.

Access Groups can by synchronized or imported by Third-Party Import, or by users.

Access Zone

In Jarrison Time an Access Zone is how devices are grouped together to form logical zones for the purposes of access control. The option is available with the JT Live module.

Adjustments (Manual Adjustments)

Adjustments are the method of covering absence of time by employees in Jarrison Time. Examples of adjustments would be Annual leave and Sick leave. Adjustments are typically applied by a user via Daily Details as needed, or can be imported from file. It’s very important that Adjustments are correctly configured and applied as paid or unpaid. (Unpaid will result in Short Time.)

Anti Passback

Anti Passback is a form of access control where people are restricted from clocking on the device most recently clocked on, until they have clocked at another device.

Approval Bypass

Approval Bypass is a feature of Jarrison Time Approvals that allows for the first approval tier to be approved without any exceptions being cleared.

Approvals

Approvals are a system-wide setting that forces users to correct Exceptions and then lock periods from further editing, ready for submission to payroll.

Jarrison Time allows for up to three tiers of Approvals: Daily Summary (timesheet), Pay totals, Department totals. Starting at timesheet level, each tier needs to be approved before the next one can process.

Area

An Area in Jarrison Time refers to a GPS location with a set radius, which designates a permitted T&A clocking area for JT Clock users.

Area Schedule