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Get access to your Reseller Dashboard today and explore our Knowledge Base, Downloads, Assets and Support Tickets.

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Get access to your Reseller Dashboard today and explore our Knowledge Base, Downloads, Assets and Support Tickets.

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General FAQ

General FAQ

What’s the difference between System Configuration Import Locations Biosecurity (Readers) and Biosecurity (Devices)?

Biosecurity (Readers) is used if importing clockings through a ZK Biosecurity system using controllers,

General FAQ

Is it possible to reset multiple approved periods at once?

Yes, provided the user profile has the necessary permissions multiple periods can be reset using <Ctrl> or <Shift> keys to …

General FAQ

Which HID Omnikey enrollers can be used with JT?

Jarrison Time is compatible with the following HID Omnikey models for MiFare card enrollment. HID® OMNIKEY® 5421 Reader Dual interface …

General FAQ

Why does JT crash when trying to ping a ZK Teco device?

This can be a result of the ZK Teco device not having the Standalone SDK installed. If the device has …

General FAQ

How to use Job Groups in Jarrison Time

Job Groups are used in Jarrison Time to collect various jobs together in a way they can be later used …

General FAQ

Can I import a roster for employees working different shifts each month?

Yes, Jarrison Time has a feature called the Day Schedule which can be used to assign shifts to any employee …

General FAQ

What can I do if a device is offline?

If a device is found to be offline, please follow the below steps: Step 1: Please check that the device …

General FAQ

Understanding clocking identifiers in Daily Details

In the Daily Details window of Jarrison Time, clockings are identified and marked by the system to display important information …

General FAQ

How to view employees from specific departments only (filtering)

This article will describe how to use an employee field to determine which employees are populating the employee list. In …

General FAQ

How to setup Jarrison Time to send email notifications of Offline Devices

Jarrison Time has a notification feature to notify email recipients of devices going offline or coming online. The below steps …

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